Our Client Bill of Rights


We speak often about our core values –– values that have been a part of our organization from day one.

Throughout the years, our core values opened the door to developing a unique Client Bill of Rights to express precisely how Silver Fin Capital works with clients. That is why so many of our clients from years ago return to us when it’s time for them to relocate, buy a new home, refinance or downsize.

We are one of a very small number of mortgage companies in the U.S. with a network of over 50 diverse lending institutions. We are fully committed to speeding and simplifying the mortgage process for you. Silver Fin Capital adheres to following Client’s Bill of Rights which entitles you to:

Silver Fin Capital Client Bill of Rights

1. Have an experienced mortgage loan originator analyze your loan options and provide a detailed explanation of their terms and conditions.

2. Receive a thorough explanation of your loan options, along with their terms and conditions.

3. Receive a detailed explanation of estimated closing costs for your scenario.

4. Easily reach your loan originator and get prompt, courteous responses, even on weekends.

5. Receive a complimentary copy of your credit report.

6. Have your personal and confidential information protected.

7. Have your loan application and supporting documentation promptly submitted to the lender.

8. Choose when you lock your interest rate and to receive a lock confirmation evidencing your rate lock.

9. Obtain a fair resolution to any concerns related to the loan process.

10. Be able to withdraw your loan application at any time without penalty.

Protected from the first moment you call or email

From the moment you first contact us, our Client Bill of Rights protects and starts working for you.

We invite you to contact one of our team members directly. Or, if you prefer, call our main switchboard at 516-466-2930 between the hours of 9:00 a.m. and 6:00 p.m. Eastern Time. You can always call day or night and leave a message. All messages will be promptly returned.

One of our friendly staff members will be pleased to direct you to a licensed mortgage loan originator who can educate you thoroughly and walk you step-by-step through the mortgage lending process.

Allow us to put our Client Bill of Rights to work for you as we simplify and streamline the mortgage process.

Silver Fin Capital mortgage brokers, regularly rated in the TOP TEN each quarter by LendingTree.

Silver Fin Capital Group LLC

185 Great Neck Road, Suite 304

Great Neck, New York 11021

NMLS ID: 12147

  Call 888-758-7346 or 516-466-2930

Serving Connecticut, Florida, New Jersey and New York

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been approved by HUD or any government agency.

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